Job Type: Full-Time / Part-Time
Salary: £14.90 – £20.19 per hour
Qualification: Equivalent to A-Levels
Experience: Minimum 1 year of relevant experience

Job Description:

We are seeking a motivated and experienced Restaurant Manager to oversee the daily operations of our restaurant and ensure an exceptional dining experience for our guests.

Key Responsibilities:

• Supervise day-to-day restaurant operations, including opening and closing duties
• Deliver outstanding customer service and ensure guest satisfaction
• Manage, train, and lead restaurant staff including bartenders, servers, and kitchen team
• Develop staff schedules and assign tasks to ensure smooth workflow
• Monitor inventory levels and manage ordering of supplies
• Ensure cleanliness and maintain hygiene standards throughout the restaurant
• Address and resolve customer complaints efficiently and professionally
• Collaborate with the kitchen team to enhance and update the menu offerings
• Enforce food safety practices and ensure compliance with all health regulations
• Monitor restaurant financials and implement cost-control strategies

Required Skills:

• Leadership & Team Management: Proven ability to lead, motivate, and develop a diverse team in a dynamic restaurant environment
• Customer Service Excellence: Strong commitment to delivering high-quality service and ensuring guest satisfaction
• Communication Skills: Clear and professional communication with staff, guests, and suppliers
• Organisational Skills: Ability to prioritise tasks, manage schedules, and ensure smooth daily operations
• Problem-Solving: Quick and effective decision-making in handling customer concerns or operational challenges
• Financial Acumen: Understanding of budgeting, sales tracking, and cost-control measures
• Inventory & Stock Management: Experience managing food and beverage inventory and supplier relationships
• Knowledge of Food Safety: Familiarity with health and safety regulations, including food hygiene standards (e.g., HACCP)
• Tech Savvy: Proficiency with POS systems, staff scheduling tools, and restaurant management software
• Adaptability: Flexibility to manage busy shifts, respond to unexpected challenges, and work evenings/weekends as required

How to Apply:

Submit your CV to careers@heavenforfoodies.com and become part of a team dedicated to excellence in hospitality.